Computer FAQ

1) How many labs and computers are available to students on campus?

Main 18 - 20 computers
Main 223 - 12 computers
Main 229 - 20 computers
Main 233 - 20 computers
Main 305 - 8 computers
Main 319 - 25 computers
Main 322 - 1 computer
Main 323 - 6 computers
Pierce Hall 5 - 20 computers
St. Gert's 31 - 2 computers
Academic Hall 211 - 9 computers
Academic Hall 212 - 20 computers
Library Buhl Classroom - 32 computers
Library reference area - 16 computers
Library ITC Lab - 21 computers

All computers are connected to the college's network, have Internet access, and printing capabilities. In addition, the Library Buhl classroom and labs in Main have CD-RW drives and USB ports.

2) What type of video conferencing equipment does Mount Aloysius College utilize?

007 Pierce Hall is equipped with Tandberg conferencing equipment for instructional use.

3) What is the process by which a student can connect his or her computer to the network?

Intel network cards and patch cables can be purchased via the Mount Aloysius College bookstore and prices will vary depending on the student's computer. The student should then contact the IT help desk to schedule an appointment for the installation. There will be a service waiver that must be signed prior to any work being started. It has been determined that Intel network cards work better with the network equipment so the Mount Aloysius College IT department will only support and install Intel network cards.

4) What makes up the computer network of Mount Aloysius College?

The college's network consists primarily of Novell servers. Although a handful of Windows and Linux servers exist. In total there are 25 operational servers at this time. Most of these servers are Compaq and IBM. The network has three T1 connection to the Internet via a Cisco router and Cisco switches throughout campus. The college is utilizing Gigabit Ethernet for connectivity with several VLANS established with 100-megabit segments to the desktop.

5) What types of hardware are located in the labs? What types of software?

All lab computers are Pentium IV or greater. A purchasing cycle has been established so that all computers are no more that 3 years old. At this time all computers are running the Windows XP operating system. Microsoft Office XP is the standard office suite that is utilized by the college. Also, dependent on your course of study, other software is available to you.

6) Where can Mount Aloysius College's computer use policies be found?

All policies can be found at: MAC-ITS Policies
Students are responsible for conducting themselves according to the written policies and are subject to disciplinary action. This web site is only viewable from "on-campus" computers.

7) Does Mount Aloysius College support wireless technology?

Mount Aloysius College does support wireless technology for laptops or PDA's. The wireless network supports 802.11b/g. So be sure that your PDA or laptop supports 802.11b/g. Wireless Access points are installed across campus. Wireless is avialable in every building.

8) Does Mount Aloysius College allow Student Online Registration?

Mount Aloysius College permits students to register online. Pin numbers are required to be obtained from your advisor.

9) What type of IT support structures are in place at Mount Aloysius College?

Mount Aloysius College has an IT help desk at 886-6502. This help desk currently serves as a focal point for all IT requests and services. The IT department currently employees 11 part time students that perform level 1 technical support in this help desk role. More involved issues are referred to the IT staff members for resolution.