If you are having difficulty repaying your Stafford loan, contact your servicer(s) immediately to see if you qualify for a deferment, forbearance, or if consolidation is right for you. You may also want to visit www.youcandealwithit.com for suggestions on how to deal with repayment issues.
You must also notify your servicer if you change your name, address, phone number, or if you are enrolled in a college or university on at least a part time basis.
Visit www.nslds.ed.gov to find out the servicer(s) of your Stafford/PLUS loan(s).
To contact your servicer(s):
Sallie Mae – Dept. of Ed Servicing
If you dispute your Federal Stafford Loans you can contact the FSA Student Loan Ombudsman Group at:
Via on-line assistance: http//studentaid.gov/repay-loans/disputes/prepareMail U.S. Department of Education
Via telephone: 877-557-2575